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News and updates
Citrix Standard Desktop and Citrix Video Log update
The Citrix Standard Desktop and Citrix Video Log desktops are being merged into one desktop 8-9 a.m. on Aug. 28. The new desktop in Citrix will be called “Standard Desktop and Video Log”
User Impact: After 8 a.m. on Aug. 28 users looking for the Video Log Desktop will need to login to the “Standard Desktop and Video Log” desktop in Citrix. Citrix Receiver clients v4.6 and below no longer work
On Wednesday, Jan. 17 at 6 p.m., the Webportal / Citrix environment was updated, causing Citrix Receiver clients older than version 4.7 to longer work.
Only personal (non-MnDOT) computers, as well as MnDOT laptops/ workstations off the network or not receiving updates, were affected.
What you need to do now
If you have a personal, non-MnDOT computer
If you have a MnDOT laptop/workstation
Connect to the MnDOT network to get the updated client, or contact the
IT Service Desk for the latest Citrix Client to be installed. Having trouble using Citrix Receiver?
Webportal and Internet Explorer 11
If you are using Internet Explorer 11 to access Webportal, first add
http://webportal.dot.state.mn.us/ to the trusted sites in Internet Explorer 11 browser. Also, run Internet Explorer 11 in Compatibility Mode. First visit to this site?
You'll need to
update your Citrix Client to the latest MnDOT-approved version. Citrix Client is a software that is required in order for your Citrix applications to function properly on your computer or mobile device. Technical Support Disclaimer
MNIT provides assistance for applications and hardware owned by the State of Minnesota; however, we cannot provide technical assistance for personal computers and personal devices.